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Fancy a new challenge? How about a new challenge AND a workplace shared with hundreds of fish, sharks, turtles, electric eels, piranhas, frogs, stingrays…

 

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VISITOR SERVICES ASSISTANT

About You
Are you passionate about Customer Service and can confidently wow our guests with service excellence? Do you have a versatile approach and an eye for detail? Bristol Aquarium is looking to recruit a Visitor Services team member whose full focus is on the guest experience, exceeding the expectations of visitors and ensuring they enjoy a fun, fulfilling and engaging day.

About the Role
Bristol Aquarium is one of Bristol’s top attractions comprising over 40 displays of animals from around the world. Visitors enjoy an ever-changing programme of daily talks and feeds and special events taking place at key times throughout the year. In this engaging role you will be offering the best possible experience for our visitors; delivering excellent customer service, school tours, talks and activities, memorable birthday parties and events. This role is undoubtedly diverse and exciting.

Variable hours contract with holidays accrued. This role includes regular weekend, bank holiday and half term working as this is when we are busiest.

Remuneration complies with National Minimum Wage.

About Us
Located directly on Bristol’s iconic Harbourside, our aquarium hosts our largest display of native species themed around a sunken ship. Other displays include an amazing underwater walkthrough tunnel showcasing exotic species. Bristol Aquarium also has a large Botanical House home to an array of plant species and giant freshwater tropical fish as well as Coral Sea display and a number of species of sharks and rays.

Bristol Aquarium is part of Aspro Parks, a Spanish multinational company with its headquarters based in Madrid. Aspro owns and operates over 65 leisure attractions across Europe, 9 of which are located in the UK.

Candidates should apply to Kim Jones, Group HR Manager, C/O Blue Planet Aquarium, Cheshire Oaks, Cheshire CH65 9LF or e-mail: [email protected] Your application letter should highlight how you would fulfil this key role within the organisation and clearly demonstrate how you meet our requirements.

Applications must be received by: Friday 17th January 2020.
Interviews will be taking place on Thursday 23rd January 2020.

Bristol Aquarium is committed to Equal Opportunities: www.bristolaquarium.co.uk
If you require any adjustments or support for interview please let us know as soon as possible.

We do recognise the time and effort it takes to apply for a position, but as an employer of choice we receive a high volume of applications and in the interests of economy, Aspro UK does not notify candidates who have been unsuccessful in their application; consequently if you have not heard from us within 4 weeks of the closing date, please assume that you have not been successful on this occasion.

Work Location: Bristol Aquarium, Anchor Road, Harbourside, Bristol, BS1 5TT

CATERING ASSISTANTS

Bristol Aquarium takes each and every one of its guests on a fascinating tour of marine life. Seeing the magic of the deep up close with breath taking displays among our exotic species, tropical fish and sharks, Bristol Aquarium takes real pride in educating the next generation in a fun and inspiring way.

We understand that providing guests with an engaging service in unique surroundings requires a team of talented and dedicated people who are committed to producing exceptional results everyday. Working with moral integrity in a supportive and creative environment, where individual thoughts and opinion are respected and encouraged, we have great expectations of our team members – and understand that you expect the same commitment from us.

About the Role

The C-Shed Café offers a simple deli menu where high quality food preparation and presentation is the key to success. You will be responsible for the day to day quality and consistency of our dishes. Have a good understanding of our customer needs and be able to self manage and maintain pace and vigour in our seasonally busy kitchen. You will also support the running off are corporate events.

You will be positively encouraged to help us make the C-Shed Café a friendly and welcoming dining experience to aquarium and non aquarium visitors alike.

What We Offer

• No two days the same in our busy harbourside location
• Full training in all aspects of the role
• Flexible hours of work
• Great location – many of our team cycle to/from work
• Free entry into other Aspro owned attractions, pension scheme
• Unique attraction, friendly team
• Opportunity to work with the wider aquarium team and take on more responsibilities

We are open every day except Christmas Day from 10am and are busiest at weekends and during school holidays.

Remuneration complies with National Minimum Wage.

If you would like to work in this unique attraction and share our mission and values then we would love to hear from you.

Apply Now!
If interested, please send your CV and covering letter to: Kim Jones, Group HR Manager, Blue Planet Aquarium, Longlooms Road, Ellesmere Port, CH65 9LF. Or email [email protected]

Interviews will be held w/c 20 January 2020

Bristol Aquarium is committed to Equal Opportunities: www.bristolaquarium.co.uk
If you require any reasonable adjustments or support ahead of an interview please inform us as soon as possible.

We do recognise the time and effort it takes to apply for a position, but as an employer of choice we receive a high volume of applications and in the interests of economy, Aspro UK does not notify candidates who have been unsuccessful in their application; consequently if you have not heard from us within 4 weeks of the closing date, please assume that you have not been successful on this occasion.
Work Location: Bristol Aquarium, Anchor Road, Bristol, BS1 5TT

 


Aspro UK

Bristol Aquarium is part of Aspro Parks, a Spanish multinational company with its headquarters based in Madrid. Aspro owns and operates over 60 leisure attractions across Europe, 9 of which are located in the UK.

To see all the latest Vacancies, create job alerts or just upload your CV to join our talent pool at other Aspro UK Sites click here.

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