
Bristol Aquarium is committed to providing maximum accessibility for all our customers to enjoy all of the displays we have on offer.
- We offer free entry for the registered carer of a disabled visitor. If you bring along proof of carer status (e.g. Carer’s Allowance, Carer Card, letter from GP outlining the need for a registered carer). Visitors with disabilities will need to purchase the ticket suitable for them (Standard, Junior or Concession).
- Access is available to the whole aquarium for service dogs, wheelchairs and mobility scooters.
MOBILITY
- The aquarium has ramps throughout and multi-level viewing.
- We have one wheelchair available for visitors to use free of charge. (There is a £25 deposit) Please call us at 0117 929 8929 to book this out.
- There are three accessible toilets located on the ground floor, all approximately 50m into the aquarium on the ground floor. These facilities are available for paying and non-paying visitors.
HEARING
- A hearing loop is in operation at the entrance of the Aquarium, as well as some parts of the displays area.
- Talks and feeding demonstrations are announced throughout the aquarium over a tannoy system and are also displayed on at the entrance on a TV screen.
MORE DETAILS
- Please note we do not have our own car parking facilities.
- In some areas of the Aquarium there is low lighting for the welfare of our marine life, creating a more natural environment for them.
- Some staff have disability awareness, BSL and Next Generation Text training.
Check out our full Accessibility Guide from Accessibilityguides.org
Should you have any further questions please contact our friendly team on 0117 929 8929 or via email on [email protected].
We look forward to welcoming you along to Bristol Aquarium!
