Visitor Safety Amid Coronavirus

 

Bristol Aquarium is thrilled to open to the public once again from Saturday 4th July – so visitors can enjoy the colourful wonders of an underwater world, right in the heart of Bristol.

Following government guidance, during closure Bristol Aquarium meticulously reviewed every part of the visitor journey and has undertaken new measures to ensure everyone has a safe and enjoyable experience with us.

 

 

Following a thorough clean of the attraction, our new safely measures on opening include:

  • Visitor guidance on arrival
  • Limited capacity to help social distancing
  • Enhanced cleaning routines
  • Regular hand sanitising stations
  • Clear signage throughout
  • Sneeze screens on till points
  • Protective equipment for staff
  • Protective equipment available for visitors to purchase
  • One way journey around the Aquarium and shop
  • Takeaway only cafe facilities
  • Reduced touch points throughout

While we have worked hard to put these safety measures in place, we all need one another to adhere to our guidelines. If you’re planning to visit Bristol Aquarium please take a moment to read through our customer charter below:

Please click here to read the Bristol Aquarium COVID-19 Customer Charter

 

We’re Good To Go certificate

Q&A

How long are my online tickets valid for?

We have extended the validity of all online tickets so they are now valid for 12months from date of purchase. They can be used any date we’re open.

Do you have to book onto a time slot to visit?

We are are hosting our usual first come first served operations and are not operating a pre-booking procedure. We ask visitors to be patient as we appreciate you may need to queue for a little longer than usual.

What are your new opening times?

We will be open from 10am 5days per week, closed Wednesdays and Thursdays.

Is your cafe going to be open?

We are open for takeaway services only and have chosen to remove our tables/ chairs to discourage loitering, helping visitors to socially distance.

Will you still be running talks and feeds?

We will still be running some talks and feeds (subject to availability) throughout the day and have chosen the areas that are safest for visitors to socially distance.

Do you have any storage facilities?

We do not have any lockers or storage facilities so please bring with you only what you need for your visit.

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